Support & Hilfe
Du hast ein technisches Problem oder eine Frage zu Deinem Projekt? Unser Support-Team ist für Dich da. Kompetent, persönlich und schnell erreichbar.
Wähle yours passende Support-Option
Zuverlässig & unkompliziert
Schreib uns eine E-Mail
Du hast eine technische Frage oder brauchst schnelle Hilfe? Schreib uns einfach eine Mail. Wir beantworten deine Anfrage so schnell wie möglich.
planbar & persönlich
Buche dir einen Termin
Manchmal lässt sich etwas am besten direkt besprechen. Buche dir ganz einfach online einen Termin mit unserem Support-Team.
schnell & direkt
Ruf uns an
Du brauchst sofort Unterstützung? Dann ruf uns einfach an. Wir sind Mo–Fr von 09:00 bis 17:00 Uhr für dich erreichbar und helfen dir direkt weiter.
Any questions?
We help you.
Hier findest du einige häufige Fragen und Antworten. Wenn dein Anliegen nicht dabei ist, melde dich einfach per Chat, E-Mail oder Telefon bei uns.
What services does novalutions offer?
We help companies to efficiently digitalise analogue processes, optimise internal workflows and take full advantage of the opportunities offered by modern technologies. Our services include
- Development of low-code solutions based on the Microsoft Power platform (Power Apps, Power Automate, Power BI, SharePoint)
- Integration of AI technologies such as ChatGPT, Claude, Midjourney & Co. for real added business value
- Process automation with tools such as n8n, Make and Zapier - from simple workflows to complex RPA scenarios
- Counselling and training on AI, process digitalisation, website development, Microsoft Teams integration and much more.
- Customised solutions for special requirements - e.g. course net integration or automated Teams chat exports
Our solutions are Practical, scalable and future-proof - always customised to the specific needs and goals of our customers
How does novalutions proceed with a new project?
Our process begins with a detailed introductory meeting to understand your goals and requirements. We then develop a customised strategy and implement your project using an agile, iterative approach, regularly updating you on progress.
How is the success of our projects measured?
Success is measured based on the specific goals we set at the beginning of the project. This can range from increased online visibility and user engagement to higher sales and improved customer ratings.
How long does it take to realise a project?
The duration of a project depends on its scope and complexity. After our initial discussion, we can establish a realistic timeline. Our aim is to work efficiently without sacrificing quality.
What distinguishes novalutions from other digital agencies?
Our approach is to act not just as a service provider, but as a partner to our customers. We place great value on innovation, customised solutions and long-term relationships to ensure your digital success. We see ourselves as part of your team and not as an extended workbench.
Does novalutions offer support after project completion?
Yes, we offer comprehensive support not only during development, but also after project completion. This includes maintenance, updates and ongoing advice to ensure that your digital solutions remain efficient and successful in the future. It is important to us that our customers can count on us even after the end of the project.
Wähle yours Tools & Links
Datei hochladen
Sende uns größere Dateien direkt über unser Upload-Formular. Einfach, sicher und ohne E-Mail-Anhang.
Systeminfos teilen
Gib uns einen Überblick über dein System (Browser, Betriebssystem, Auflösung usw.), damit wir Probleme schneller nachvollziehen können.
Verträge & Dokumente
Hier findest du alle wichtigen Unterlagen wie AGB, AV-Vertrag (DPA) und Informationen zu unseren Wartungspaketen.
Support - References
What ourCustomers

"Received very quick feedback and implemented exactly what we had specified + additional positive ideas of our own. Punctual, reliable, innovative and very good expertise. You deliver what you promise!"

"Simply superb. We are more than satisfied with the work. We've been looking for someone for a long time to help us with some digitalisation issues and create individual solutions for us. In short, expectations more than exceeded with fast implementation, fair prices and everything online.
We look forward to further projects with you."

"We value novalutions as a competent and trustworthy partner and recommend them to any company that wants to improve its digital presence. Their expertise and customer-oriented approach make novalutions the ideal partner for digitalisation projects."
Support in Cologne Contact form
Support in Cologne
Good Business relations begin in person.
Contact us us with pleasure per Mail or Telephone, and we agree a personal Date.
"Coming together is a beginning, staying together is progress, working together is success."
Henry Ford (1863 - 1947)
